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Condition of Cruise Phi Phi
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Policy & Conditions of Phi Phi Tour Services
 
Phi Phi Tour by Cruise & Speedboat -  Phi Phi Information For Tourist
 
 
Please read the Policy, Terms and Conditions contained in this document carefully since any use of this website and / or application constitutes your acceptance of the Terms and Conditions set out herein
 
Throughout this site, the terms "we", "us", "our"  refer to the cruisephiphi.com  and any of its affiliated companies as appropriate to the context. “You” refers to any person accessing and/or using this website and/or application
 
1.) Website Privacy Notice:
 
Any personal information or material sent to this website are subject to the terms and conditions set out in the Privacy Notice located on this website.
 
2.) Authorized & License:
 
Phuket Pro Tour is the owner of cruisephiphi.com, A member of Tourism Authority of Thailand, Region 4 for an Inbound Tourism License No. 34 - 00395 - E - commerce License No. 38399 000 59201
 
3.)  Tour Rate:
 
3.1 ) All tour rate quote are in Thai Baht. The tour rate are correct at are subject to change with or without prior notice.
 
3.2 )   Tour rate quote includes; service charge, government tax, transportation, accommodation, some meal, some equipment, as outline in each tour description. (In case of special require, we will make a discussion and inform you clearly such, extra charge, equipment, No. of Pax etc.)
 
4.)  Rate Excluded:
 
4.1.)   Other expense specified in each tours itinerary such as, airport tax, cost of passport or visa, telephone, baggage charge, communication charge, additional meals, tip, laundry, liquor and other items of personal are not included in the prices quote
 
5.)  Group Travel:
 
5.1.)  If you are large group travel please sent your inquiry and no. of pax to us, we will considerate and reply to you by email or phone.
 
5.1.)   Group Deposit:
 
Group mean travelers from 10 pax, Deposit will be require to you. Our deposit policy is 30 % of total prices. We will inform you clearly
by email, fax, or phone.
 
6.)  Tour & Transportation:  
 
6.1.)  Every tour package are included the transportation air - condition car / mini van / bus depending on the no. of passenger. Customer who need to be private charter tour or transportation can be require. Extra charge may add to the cost of transportation.
 
7.) Transfer Extra Charge:
 
7.1.)  Some hotels may not in the major destinations, area, beaches, The transfer extra charge will be cost to customer as show in each tour programe.
 
8.)   Reservation & Confirmation: 
 
8.1.)  Customer can make a reservation through our website by email, telephone before travel date. After receive your booking,  We will confirm your booking within 2 business day by  sent you a  tour voucher by e-mail
 
7.)  Canclelation and Change Travel Date:
 
7.1.)  Cancelation or change the travel date should be 7 days before travel date. Incase of urgent canclelation must be 2 day before travel date.
 
7.2.)  We will charge 50% of the full payment if you cancel after 18:00pm. You can change the date of tour by call before of the tour date subject to availability for free of charge.
 
8.)  No Show:
If you do not make a cancellation before the tour or travel date and failed to inform us that you wish to cancle your booking. This is class as no show. In this case, fully charge of your booking cost will be applied to you.
 
8.1.)  If you do not make a cancellation before the tour or travel date and failed to inform us that you wish to cancle your booking. This is class as no show. In this case, fully charge of your booking cost will be applied to you.
 
9.) Deposit & Payment:
 
9.1.)  A full payment or deposit is required at the time when tour reservation is made. We will inform you in each case clearly by phone or e - mail.
 
10.)   Refund:
 
10.1.)   All refunds are subject to administration fee 10 % of the total booking value.
 
11.)  Tour Guide - Tour Escort:
 
11.1.)  Our tour package are included local English speaking guide. If you need extra tour guide we can be arrange also but the extra charge will be cost to you.
 
12.)   Program Change:
 
12.1.)  The tour program and timing in each tour are approximate and may be modified without notice due to the weather, sea and road conditions or any other reason are made for safety. We will be inform our customer clearly by e-mail or fax or by telephone
 
13.)  Child Rate & Infant:
 
13.1.)  Child rate is depended on each tour organizer policy, we apply to age between  4 - 12 years and children under 4 years or infant is free of charge. When make booking please specified the children age clearly.
 
14.)  Insurance: 
 
14.1.)  Our tours are included personal insurance. We strongly recommended that you take out a holiday insurance policy, Please ask your own insurance company.
 
15.)   Web Site Content & Modification:
 
15.1.)  The content in the website is subject to change without notice to assure that all content on the website is correctly and up to date information In using this website you are deemed to have read and agreed to the above terms and conditions:
 
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